Service Management CRM for IT Resource Managers

StudentRelate is a customized service management CRM application. It offers Student Services Management and ICT Resource Management a system solution that is both rapid deployment and rapid payback; and with a scalable SQL Server database it requires little ongoing IT support resource. When your users need the best possible tools to deliver world class services to your students, StudentRelate provides everything they need; and it's a safe investment.

It has been in use successfully for 15 years and is now in 14 universities in the UK. StudentRelate uses the Maximizer relationship management system as its customization platform. Maximizer has undergone over 20 years of development and evolution based on the good ideas being fed back by users in 150,000 organisations world wide. Maximizer has been designed as a 'full-spectrum' CRM system and JI Software has been helping people to use it effectively since 1990.  JI Software selected Maximizer to be 'the CRM heart' of StudentRelate because:

• It is a full specification global CRM leader
• It is user-customizable and fully scalable based on Microsoft SQL Server
• It offers a full set of deployment options (thick client, thin client, portals, web site integration, data synchronized to laptops, smart phone working for Blackberry, iPhone, Windows Mobile)
• It's easy to use and intuitive, so people use it; it is an 'enabling and empowering CRM design'
• The user interface is optimized for minimum mouse clicks, so it works well in high pressure jobs.

There are many systems sold as 'CRM', and Maximizer is in the top 6 in its class. These top products are very different one from another; the CRM label does not mean that products are functionally similar. There are also many CRM systems designed for a prime purpose like accounting, manufacturing, recruitment or in the case of universities, registry database and they have add-on modules described as 'CRM'. These are generally designed for viewing customer data, but lack many of the features of full CRM systems like Maximizer.

JI Software's design decision enables StudentRelate to meet the needs of Student Services staff. It delivers the substantial benefits of service processes, paper reduction, increased staff efficiency, team working, task delegation, casework management, service relationship management, workflow, management of external suppliers relationships. StudentRelate works as value-added database using daily updated student data from any registry system and adding to it service data and non-student relationship management with external suppliers to produce a complete working environment.

• Home
• About StudentRelate
  • About StudentRelate
  • Delivering Service Excellence
  • Customisation for Each Service Area
  • Reduce Legal Risks and Overheads
  • How Does a StudentRelate Project Work?
  • User Training
  • User Help Desk Support
• Disability Services
  • Managing Disability Services
  • Litigation Risk
  • The Unique Benefits of the StudentRelate Approach
  • Answers to Frequently Asked Questions
• Software Modules
  • StudentRelate Functional Overview
  • Application Features and Options
  • Complete Feature Summary
  • Support Worker Timetabling
  • Clinic Management Module
  • Asset Record Module
  • Maximizer CRM 10.5 Freedom
  • Maximizer CRM
• Case Studies
  • Replacing a Disability Services ACCESS System
• IT Benefits
  • Service Management CRM for IT Resource Managers
  • StudentRelate for IT Resource Managers
  • System Integration
  • Technical Support
• Contact Us

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JI Software provide customised student CRM systems based on the Maximiser CRM system, and student CRM training and CRM consultancy. Maximizer software