Student CRM Systems17/11/2009

CRM systems are becoming a vital part of the administrative resources of all educational institutions, universities and FE colleges alike. Because there are so many types of CRM it's confusing and easy to make the wrong choice. There are specific ones better suited for certain situations like universities, colleges and other educational establishments. Here, StudentRelate is becoming the Student CRM of choice.

StudentRelate works well as a student CRM because:

it provides easy access to a students record and displays info in user-specific way
it's easy to add new search fields
facilitates analysis of patterns in student data
easy creation of new reports
links to data analysis tools to prepare management reports

StudentRelate is a cost effective student CRM because

Staff who use the system can customise it to suit their own way of working with students, avoiding costly IT and programming resources
Staff have time management facilities which link to student records increasing productivity
Teams use workload sharing to speed up processing of student specific service needs

StudentRelate is proven as a CRM and has great feedback:

Easy to use
Intuitive
Saves time with no more trips to filing cabinet
Helps improve quality of service to students

StudentRelate is a safe investment because

It has been used successfully for over 10 years.
It is used in 14 UK universities
It has been proved to save staff time and cut down on mistakes and missed messages
It can be customized to deal with new administrative processes as they arise

Why is Student Relate so suited as a student CRM? In recent years the administrative environment has become much more dynamic. It is constantly evolving in response to the changing educational and economic environment. Traditional CRM designed for commercial organizations is too constraining and inflexible. Keeping such systems current is time consuming and expensive. The StudentRelate approach gives individual departments and users more control and is more flexible. StudentRelate is empowering rather than constraining.

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Student CRM Systems17/11/2009

Benefits - Case Studies