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Welcome to StudentRelate
Welcome to StudentRelate; easy-to-use administration solutions for Student Services. We work in partnership with your management and staff to create customised service management and case work systems. These are designed for teams committed to delivering to the highest standards of quality, appropriateness and timeliness. Solutions are available for both HE and FE use. To get the latest information on a personal basis please call +44(0) 1234-214004.

StudentRelate solutions are now operational in 10 universities. We have been helping service management staff to achieve increased efficiencies and reduced administrative overheads since 1996. There is a StudentRelate knowledge-sharing community committed to best practice in administrative processes for managing the delivery of services and maintaining professional standards. There is one representative from each user team.

Delivering high quality services to students means managing many types of relationships. This aspect of the administrative work goes beyond personal details of students and their needs (which are held confidentially and externally to registry databases). It can include other stakeholders like academic staff, external organisations (finance, funding bodies, property, Access Centres etc.) and individuals like counsellors and support workers. As a consequence our relationship management customisation is not exclusively about student data; it's about managing the whole department.

For student details, StudentRelate uses a copy of registry data downloaded daily and maintains a composite database of the status on all service relationships. We believe we have the most comprehensive system to support a total departmental management and reporting approach.

If paper systems and files are still being used in your area of Student Services, we can help in a way that reduces wasted time so dramatically that the system can pay for itself within 12-18 months. If you have outdated and cumbersome database systems causing frustration and wasting staff time there may be even greater benefits available.

Our customisations were originally focused on Disability and Dyslexia services but since 1999, other areas within Student Services have shown that they can deliver attractive benefits from different customisations. We are working on continuously improving how we communicate with you by developing this site. We'd love to hear what you think.

Why not e-mail us (StudentRelate@jisoftware.co.uk) or for to discuss your needs, give us a call (+44(0)1234-214004)?
 
StudentRelate Mission:

Our mission is to empower all staff working with students to deliver the best possible service to every individual. We seek to free staff from inappropriate and cumbersome administration systems which stop them from helping students every hour of the day. We recognize that there is anxiety that although staff deal with real student needs to the best of their ability, there is always a risk of litigation. We believe this requires a disciplined service case note and e-mail audit trail; but without demanding too much time. Working in partnership with Student Services staff we can achieve significant and lasting benefits.

David Jefferson,
Managing Director of JI Software


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